How do citizens report animal abuse using VFelt?

Citizens can report abuse or emergencies directly on WhatsApp with text, photos, videos, and location details.

Who is VFelt built for?

VFelt is built for animal welfare NGOs and response teams that need fast intake, triage, and case closure workflows.

Does VFelt use official WhatsApp infrastructure?

Yes. VFelt uses official WhatsApp Meta API integration for intake and operations.

Built for animal welfare NGOs

From WhatsApp complaint to real rescue action.

Citizens report animal abuse quickly on WhatsApp. Every report is pushed to your NGO dashboard so your team can assign, act, and close cases with full visibility.

Access dashboard

How the system works

3-step flow

Citizen reports on WhatsApp

Complaint is sent in a familiar chat flow.

Case appears in NGO dashboard

Details are structured and prioritised automatically.

NGO team rescues and resolves

Field teams update status until closure.

Dashboard snapshots

AbuseRescueEmergencyComplaint

24/7

Citizen reporting

Sign-up required

Instant

Case sync to dashboard

Live

NGO action tracking

Inside the app

What an NGO team sees after a WhatsApp complaint

Use the sidebar to switch case queues. Teams get the same complaint context and can take action instantly.

Animal abuse

Open and active cases

Live preview

AB-2194

High

Street dog injury report

Koramangala - Responder assigned

AB-2180

Medium

Illegal confinement complaint

HSR Layout - Verification in progress

AB-2168

Critical

Puppy abandonment incident

Indiranagar - Escalated to emergency team

Why WhatsApp first

Faster reporting means faster rescue outcomes

Less friction, more action

Everyone has it

No new app to install

No login friction

Faster citizen reporting

Rich evidence

Photos, voice, video, location

Privacy and data handling

Built for trust, data control, and transparent operations

NGO-ready privacy posture

India-hosted infrastructureDirect Meta integrationNo chat relays

Data residency in India

All platform data is stored on servers located in India to align with local operational and compliance needs.

API

Official WhatsApp Meta API

Citizen chat intake is configured directly with the WhatsApp Meta API for a secure and reliable official channel.

DIR

No third-party chat middleware

There is no third-party integration layer between WhatsApp and the platform for complaint ingestion.

What the platform includes

Core tools only

WhatsApp Intake

Reports with media and location.

Auto Case Creation

Chats become structured cases instantly.

NGO Dashboard

Abuse, rescue, and emergency queues.

Team Action + Tracking

Assign, update, close, and audit.

Contact

Have a query? Contact me directly

For product questions, demos, onboarding, or partnership requests, send a direct email and we will get back to you.

Direct email

ryan@vfelt.org